Privacy Policy

Information You Provide to Us

We collect information you voluntarily give us, including when you:

• Create an account or place an order
• Sign up for our email list, SMS/text program, or a promotion
• Contact customer service or fill out a contact form
• Leave a product review or submit user-generated content
• Enter a giveaway, survey, or subscribe to auto-ship

This may include your name, email address, phone number, shipping and billing address, and payment information (processed securely — see Section 3), along with any details you choose to share (e.g., health or wellness goals mentioned in a customer service message).

Information Collected Automatically

When you browse the Site, we and our service providers automatically collect certain information via cookies, pixels, and similar technologies, including:

• IP address, device type, browser type, and operating system
• Pages viewed, time on page, referring URLs, and click behavior
• Approximate location (derived from IP address)
• Cart activity and purchase history

Information from Third Parties

We may receive information about you from payment processors, shipping carriers, marketing platforms (such as our email/SMS provider), and advertising partners (such as Meta and Google), consistent with their own privacy policies.

We use the information we collect to:

• Process and fulfill orders, including shipping, billing, and customer service
• Send transactional communications (order confirmations, shipping updates)
• Send marketing emails and SMS messages, where you've opted in
• Personalize your experience and show you relevant products or offers
• Run and measure advertising campaigns, including retargeting
• Improve the Site, our products, and our marketing
• Detect and prevent fraud, abuse, or security incidents
• Comply with legal obligations

Payment card information is collected and processed directly by our payment processor(s) (e.g., Shopify Payments, Stripe, PayPal). We do not store full payment card numbers on our own servers.

We use cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and support advertising. This includes tools such as Google Analytics, Meta Pixel, and our email/SMS platform's tracking scripts.

You can control cookies through your browser settings. Blocking some cookies may affect Site functionality (such as your cart).

We do not sell your personal information for money. However, some data sharing with advertising partners (for example, sharing your activity with Meta or Google to serve you relevant ads) may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. We share information with:

• Service providers — payment processors, shipping/fulfillment partners, email/SMS platforms, customer service tools, and hosting providers, who process data on our behalf
• Advertising partners — for targeted advertising and campaign measurement
• Business transfers — in connection with a merger, acquisition, or sale of assets
• Legal purposes — to comply with law, enforce our terms, or protect rights and safety

We do not knowingly share information with unaffiliated third parties for their own independent marketing purposes without your consent.

As described in this Privacy Policy, we collect personal information from your interactions with us and the Site, including through cookies and similar technologies. We may share this information with third parties, including advertising partners, to show you ads on other websites that are more relevant to your interests.

Sharing personal information for targeted advertising based on your activity across different websites may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities.

Global Privacy Control (GPC): If you visit the Site with the Global Privacy Control signal enabled, we will treat this, where applicable based on your location, as a request to opt out of activity that may be considered a "sale" or "sharing" of personal information, or targeted advertising, for the device and browser you used.

To exercise your opt-out rights, applicable to residents of certain U.S. states, you may:

• Use the "Do Not Sell or Share My Personal Information" link at the bottom of the Site, or
• Contact us at info@originalnutritionusa.com

Depending on your state of residence (e.g., California, Colorado, Connecticut, Virginia, Utah, and others with comprehensive privacy laws), you may have the right to:

• Know what personal information we collect and how it's used
• Request a copy of your personal information
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of targeted advertising, sale, or sharing of your information
• Not be discriminated against for exercising these rights

To submit a request, email info@originalnutritionusa.com. We may need to verify your identity before fulfilling a request.

If you opt in to receive marketing emails or text messages, you may unsubscribe at any time by clicking "unsubscribe" in any email or replying "STOP" to any text message. Message and data rates may apply to SMS. Consent to receive marketing texts is not a condition of any purchase.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

The Site is not directed to children under 13 (or 16, where applicable), and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Original Nutrition is based in the United States. If you access the Site from outside the U.S., your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

Original Nutrition products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Statements made on the Site have not been evaluated by the Food and Drug Administration. Any health-related information you share with us through customer service or reviews will be used only in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be reflected on this page.

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Original Nutrition
Email: info@originalnutritionusa.com
Address: 3155 West Center Street, Suite D, Provo, UT 84601